Rooted Truffle Noir

For a limited time, certain hair types and shades are pre order only. Once your pre order has been placed, Super Double Drawn hair will take 14 working days to arrive, and Double Drawn hair will take 7 working days to arrive.

• 25g packs

• 25 pieces per pack

• Metal nano ring tip

For the perfect fitting, all Elegance Nano Ring Hair extensions must be fitted with Silocone Lined Nano Beads.

We aim to dispatch each order either on the same day if it’s before 3pm,or the next working day if the order is placed after 3pm .

No orders are shipped out on Saturdays, Sundays or bank holidays

We aim to dispatch orders within [1-2 business days]. 

Delivery times may vary depending on your location and chosen shipping method. 

We are not liable for delays caused by couriers, customs, or events beyond our control.

Returns & Refund Policy

14-Day Returns You may return unopened, unused items in their original condition within 14 days of receiving them.

Return Requirements: • Item must be in original packaging, unworn, and untampered with • Email notification required before sending return • Customer pays return postage (unless item is faulty)

Refund Processing: 7-10 working days after we receive and inspect your return

60-Day Warranty All Elegance Hair Extensions Ltd. include a 60-day warranty from the date of purchase.

Warranty Claims: If you feel there is an issue with your hair extensions, please notify us via direct message or email within the 60-day warranty period. We need to make you aware that if your hair extensions require to be tested by our quality team, then we will need the full order to be returned for testing.

Hair Extensions South Wales - Emily Mordecai

Warranty Coverage: • Covered: Manufacturing defects and quality issues • Not Covered: Hair that has been chemically treated, coloured, bleached, misused, or not maintained according to our aftercare guidelines

Resolution Options: Replacement, store credit, or refund (determined after inspection)

Faulty or Incorrect Orders Contact us within 48 hours of delivery if you receive: • Wrong item • Damaged/faulty product

What to Include: • Order number • Description of the issue • Clear photos of the product

We'll review your case and provide an appropriate resolution.

For all returns and warranty claims, please email us before sending any items back.